Patients & Visitors

Thank you for choosing Southern Tennessee Regional Health System to meet your health care needs. We consider it a privilege to serve you and your family. The goal of every Southern Tennessee Regional Health System staff member is to make your stay as pleasant and as comfortable as possible while following the medical care plan especially designed for you by your physician. Please do not hesitate to ask questions about your care or any of the hospital's services.

The information presented below covers a wide range of hospital services and policies. If you need additional information, please call us at (931) 762-6571.

We will do our best to resolve any difficulties that might arise while you are here or pass along any suggestions or compliments that you may have.

Wi-Fi

Complimentary Wi-Fi Internet access is available for our patients and our guests while visiting our campus. Select "Guest Access". A password is not required.

Television

Basic cable television is available to all patients. Please contact the nurse’s station for instructions to change the settings on your television to closed captioning. Guests may also utilize our FREE WiFi to stream your favorite programming on their devices.

Food Services

Because nutrition is an important part of your recovery, our dietitian prepares a variety of menus according to your doctor's instructions. If your doctor wishes you to adhere to a special diet once you have left the hospital, our dietitian can explain your new eating plan and how you can adapt it to your lifestyle.

If lab tests or x-rays delay your meal time, the nursing staff will be happy to order a tray after you return to your room. One guest tray will be provided free of charge for families of patients age 12 and under. Nourishment rooms are available on each nursing unit. A variety of snacks and beverages are provided for our patients.

Mail and Flowers

Cards and flowers sent by your family and friends to make your stay more pleasant are delivered daily. Flowers are NOT allowed in the Intensive Care Unit (ICU). Mail received after you are discharged will be forwarded to your home. Mail for patients should be addressed as follows:

Patient Name
Southern Tennessee Regional Health System
1607 South Locust Avenue
Lawrenceburg, Tennessee 38464

Medicines

We will need a complete list of medicines you are currently taking, including those not prescribed or ordered by your doctor. While in the hospital, please take only medicines administered by your nurse. If the medicines are not given at the same time as you normally take them, please let us know and we will try to do things as you do at home. Sometimes meals or tests may hinder your normal routine.

We use generic medicines when possible to keep costs low. Because of this, some medicines may look different from your usual pills. If you have questions about the pills or other medicines you are taking, do not hesitate to ask your nurse or physician.

Latex Allergies

In an effort to prevent or reduce exposure to known allergens, thereby reducing the risk of reaction, patients found to be allergic to latex will be treated with medical products which are free of latex or will be shielded from contact with latex.

Newspapers

Local newspapers are delivered to patient's rooms on the day they are disributed in Lawrenceburg. They are also available in the Emergency Department for visitors.

Telephones

The telephone at your bedside is for your use and convenience. To make local calls, dial "9" and wait for the dial tone, then dial your desired number. Long distance, credit card or collect calls may be placed by dialing "9" + area code and desired number. The hospital utilizes AT&T as its long distance company. If you wish to use a different company for credit card calls, dial your company's access code after dialing "9" + "0" or use the 800 number listed on your credit cards after dialing "9" + "1".

Telephone Tips

Medical/Surgical Room Phone Number - Bed "A": (931) 968-2+room number/ Bed "B": (931) 968-2+50 added to room number
Childbirth Center Room Phone Number – (931) 968-2+room number
Dialing the Hospital Operator from your room - Press "0"
Placing a local Call from your room - Press "9" then dial the number
Long Distance & Calling Card Calls from your room - Press "9" then "0"
To reach an Outside Operator from your room - Press "9" then "0"

Valuables

We encourage you to entrust your valuables to a friend or relative while you are in the hospital. If you have valuables at the hospital please ask the nurse for a Special Valuable Envelope. Your valuables can be placed in the hospital safe, by the House Supervisor, once you have sealed them in the Special Valuables Envelope. The envelope must be filled out and signed by you or a responsible relative and your nurse. The content list will remain with your hospital chart and a copy of the list will be sealed inside the Valuables Envelope. Ask your Nurse about this hospital policy if you would like to use it. The hospital cannot be responsible for lost items unless they are placed in a Valuables Envelope. Glasses, contact lenses, hearing aids and dentures must be documented in your chart.

Parking

The Lawrenceburg Campus has ample parking surrounding the hospital. If the front parking areas are full, please pull to the side of The Women's Center and park in a secure location. Please be sure to secure your car and never leave valuables in your car

Pet Visitation

Southern Tennessee Regional Health System is committed to providing personalized care that recognizes the benefits of integrating traditional medicine with complimentary medicine as a supportive service. Patient must be deemed, by their physician, as appropriate to benefit from the visit of his/her dog. Only dogs that are certified to be medically fit shall be allowed to visit.

Entrance

We ask that our patients enter through our Main Entrance and Emergency Room entrance located under the covered driveway on the north end of our hospital. The Main Entrance can be found on the far right of the hospital (when facing the hospital) or you can follow the RED signs to the Emergency Department.

We look forward to serving your healthcare needs!

Thank You!